ServiceNow

Last Updated: 25.10.2019

Adding REST API actions

Go to the Actions section on the Hala Platform, and create a new action by pressing the button Create Action. Provide the name for the action and select the integration (you need to add the integration upfront).

• Provide the API url

• Select the request method

You can find more information about building the API in the documentation of the API provider. In our case, you can read API documentation of the ServiceNow REST API here.

• Add the parameters (more information about the adding parameters are here)

• Specify values for each parameter (more information about the adding parameters are here)

When you will finish, save your changes. Now your Action is ready for use in the Skills.

Delete & Edit Actions

If you want to delete or modify the action, you can go to the section Actions, find needed Action, and then open the settings of the Action.

Example of using ServiceNow action

Create skill for ServiceNow