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  1. Platform Key concepts

Dashboard

Last Updated: 25.10.2019

PreviousHala PlatformNextSkills usage and chat history

Last updated 5 years ago

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The Dashboard page provides a summary of the interactions between users and Hala. You can view the amount of messages/skills/unique monthly users for a given time period, as well as the top five skills and top five users.

Use the metrics to answer questions like:

  • What skills do people use most often?

  • What was the number of messages during the last month?

  • Which skills appeared most often last week?

  • How many unique monthly active users we have?

To see the metrics information, select Dashboardon the left-side navigation bar.

Functionality

Refresh. It allows you to refresh the Dashboard page statistics immediately. The Dashboard page also shows you the last updated time & date. You can click on the "Refresh" button to get the actual information.

Time period. Use this date range to select the period for which data is displaying. This control affects all data shown on the Dashboard.

Statistics

Several statistical records provide you an overall overview of your assistant:

Total Messages - The total number of messages (quires) received from active users over the selected time period

Total Skills - The total number of Skills executed by users during the selected time period

Active Users - The number of unique users who have engaged with your application within the selected time period

Top 5 Skills - Represent the information about the top five skills for a certain period of time

You can see the full list of Skills usage for a certain period, by selecting "Skills" on the top navigation bar or you can click "See more" on the Top 5 Skills.

Top 5 Active Users - Represent the information about the top five active users for a certain period of time

You can see the full list of Active users for a certain period, by selecting "Users" on the top navigation bar or you can click "See more" on the Top 5 Active Users

Click on date range and then select needed period of time: