Output

Last Updated: 25.10.2019

Overview

The output includes the information that user is receiving and can see in the chat from the Hala.

There are next available output types for the Hala Web Chat Interface:

Output type

Description

Text

Simple text response

Text Random

It provides different variations of text responses to the end-user, by other words Hala can respond to the same condition in different ways.

Quick replay

You can use this output type if you want to provide to the end-user predefined options for the answer.

Video content

Display video files in the chat

Images

Display images in the chat

Forms

You can build custom forms with different types of fields

Tables

Display table data with details for each line

You can add the output by using two ways: use UI elements for adding the output and use the expert mode by specifying the output with JSON editor.

The following table describes which output types can be added with UI elements and which types can be added with the expert mode.

Output type

UI element

Expert mode

Text

+

+

Text Random

-

+

Quick replay

+

+

Video content

+

+

Images

+

+

Forms

-

+

Tables

-

+